Please be aware that as a precaution Borough Green Medical Practice is moving to a telephone triage system. Do not enter the surgery without an appointment. Please do not come to reception to book appointments, you must telephone from home.
Following an upgrade to a new computer system the previous online ordering service (patient services) is no longer available. Emails have been sent to all patients, with valid individual email addresses, that were previously registered for online services giving them the option to sign up with a new approved provider.
For access to online appointments and prescriptions, you can download the NHS App (free) and go through their registration process. The NHS App will allow you access to online prescription and appointment booking service, once this service is available again.
If you are unable to register via the NHS App or you would like access to your complete medical records, then you will need to collect a form from reception or complete the online version. Please complete this form and then present at reception for verification of your ID documents - one form of signed photo ID and one up-to-date address ID (dated in the last 6 months). Ideally the ID could be your passport and driving licence, or you could use a local council invoice or contract. You will then receive an email with your log in details if you are applying for the first time - or if you are just upgrading your access then this should be completed within 3 working days.