Noticeboard

In connection with the switch to our clinical system unfortunately the disruption to our Dispensary services has commenced today.  We regret that the Dispensary will be closed this afternoon.  We are unable to send prescriptions electronically to your chosen pharmacy provider so we will send these by first class post to the provider. We apologise for any inconvenience caused and thank you for your understanding.

Opening Hours

The surgery is open Monday to Friday from 08:00 to 18:30

Please see the home page for dates when the surgery will be closed for the afternoon due to West Kent wide training events.

DISPENSARY

Dispensary is open from 09:00 to 13:00 and from 14:00 to 18:00

Dispensary phone lines open at 10:00 until 17:00

Improved Access Opening Hours

 Improved Access at Evenings/Weekends

On the 1st October 2018 Improved Access was launched nationwide and you can now see a GP or other healthcare professional during:

  • weekday evenings between 6.30pm and 8.00pm
  • Saturdays and Sundays

These appointments offered could be:

  • at your registered practice
  • another local GP practices
  • another local NHS service - such as a General Practice Hub

 What type of appointments will be available?

Evening appointments between 6.30pm – 8pm Monday to Friday will be offered by a practice in your area. These appointments will be offered by a range of clinical professionals. The practice currently provides these appointments on Mondays and Tuesdays between 07:30 to 08:00 and between 18:30 to 19:30.  Please try to see your own doctor if possible.

On Saturdays, a clinical professional will be available between 9.00 am to 12.00 pm.

On Sundays and Bank Holidays a GP will be available between 9.00 am to 12.30 pm (at a hub in Tonbridge or Maidstone).

 Who can book these appointments?

Improved Access appointments are available for all patients registered with a west Kent practice. However, it will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.

 How can I book an appointment? 

In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.

You can only attend these appointments if you have pre-booked.  If you do not have an appointment and require medical attention when the surgery is closed please call 111.

 

 

 
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