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Noticeboard

Please be aware that as a precaution Borough Green Medical Practice is moving to a telephone triage system.  Do not enter the surgery without an appointment.  Please do not come to Reception to book appointments, you must telephone from home.

Due to high demand Dispensary are asking for a minimum of 72 hours to process prescriptions.  For prescriptions received after 12 noon the 72 hours will start from the following day. Following CCG guidance we are not able to issue more than one month's worth of medication at this time.

Important information about the coronavirus (COVID-19)

 

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases.

 

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

 

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

 

Everyone is being reminded to follow Public Health England advice to:

 

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

Opening Hours

The surgery is open Monday to Friday from 08:00 to 18:30

Please see the home page for dates when the surgery will be closed for the afternoon due to West Kent wide training events.

DISPENSARY

Due to high demand and the need for staff to have time to process prescriptions the Dispensary is open from 09:00 to 12:00 and from 15:00 to 18:00

Improved Access Opening Hours

 Improved Access at Evenings/Weekends

On the 1st October 2018 Improved Access was launched nationwide and you can now see a GP or other healthcare professional during:

  • weekday evenings between 6.30pm and 8.00pm
  • Saturdays and Sundays

These appointments offered could be:

  • at your registered practice
  • another local GP practices
  • another local NHS service - such as a General Practice Hub

 What type of appointments will be available?

Evening appointments between 6.30pm – 8pm Monday to Friday will be offered by a practice in your area. These appointments will be offered by a range of clinical professionals. The practice currently provides these appointments on Mondays and Tuesdays between 07:30 to 08:00 and between 18:30 to 19:30.  Please try to see your own doctor if possible.

On Saturdays, a clinical professional will be available between 9.00 am to 12.00 pm.

On Sundays and Bank Holidays a GP will be available between 9.00 am to 12.30 pm (at a hub in Tonbridge or Maidstone).

 Who can book these appointments?

Improved Access appointments are available for all patients registered with a west Kent practice. However, it will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.

 How can I book an appointment? 

In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.

 

 

 
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