Noticeboard

COVID VACCINATION UPDATE


https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/


Book or manage your coronavirus vaccination


Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments.


Who can use this service


You can only use this service if any of the following apply:



 

IMPORTANT INFORMATION ABOUT THE LOCAL COVID VACCINATION PROGRAMME.

We have started to receive deliveries of Covid vaccinations and are telephoning patients to invite them for appointments. These vaccination clinics will usually take place at Sevenoaks Medical Centre, Beadle House, London Road, Sevenoaks TN13 2JD. The medical centre is located next to Lidl. There is limited parking on site and an additional car park near the railway station and on the street (charges may apply). There will be home visits for housebound patients. Please note the Sevenoaks Medical Centre has no part in arranging these clinics they are just providing a venue.  Please do not telephone them - all queries to the Practice please.

We are inviting patients based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you. 

You do not need to contact the surgery until you receive a phone call about getting the Covid-19 vaccines. Our phone lines are very busy and we would appreciate your support to keep phone lines open for people needing to make appointments for other health matters. 

We have been fortunate in the last few weeks to obtain supplies of vaccines to allow us to offer additional clinics at the surgery premises. We cannot guarantee supplies of these and it is important to take an appointment at Sevenoaks Medical Centre if it is offered to you as it may not be otherwise available to you.

The vaccination programme will take several months to work through everyone, so it could be some time before you are contacted. 

Information regarding patient transport options can be found via the following website links: 

https://www.sdsaf.org.uk/transport-to-hospital-other-appointments/ 

https://nhsvolunteerresponders.org.uk/services 

If you have questions about the vaccine please read the information below. 

Why is the vaccine not available from our own surgery? 

Across the country GPs are working in groups of practices to provide the Covid-19 vaccine. We understand the people would like to get the vaccine from their own practice but unfortunately this is not possible at this time. If this changes we will update this information. 

 Should I come for a vaccine if I have symptoms of Covid-19? 

No. If you or someone in your immediate household has symptoms of the virus it is essential that you self-isolate and book a test. Your vaccine can be re-arranged after your self-isolation. 

If I’ve had Covid-19 do I need the vaccines? 

Yes, getting vaccinated is just as important for those who have already had Covid-19 as it is for those who haven’t. 

How soon after having Covid-19 can I have the vaccine? 

It is recommended that people wait 4 weeks after recovering from Covid-19 or from being tested positive but not experiencing symptoms. We will rearrange invitations if you are in this situation when first invited to have the vaccine. 

When will the second dose be given? 

From 30 December the national guidance changed and second doses will now be scheduled for 10-12 weeks after the first dose. 

Can I pay for the vaccines privately? 

No, all Covid-19 vaccines are being provided free by the NHS. If you see any offers to get the vaccine privately it will be a scam and you must not contact them. 

Find out more: For more information about the Covid-19 vaccination programme in Kent and Medway please visit www.kentandmedwayccg.nhs.uk/covid19vaccine

 

CORONAVIRUS

The surgery is open as usual but we will be operating a telephone triage system.  We are facing high demand so the telephone lines may be busy. Please do not come to the surgery unless you have been invited by a doctor or nurse.

Please use the online tools at NHS 119 for all coronavirus related enquiries.

Please wear a mask when attending the surgery

Patients coming to the surgery for a to face-to-face appointment for any of our services must wear a face covering in line with the Government’s guidance. This doesn’t need to be a surgical mask, it can be as simple as a scarf, but does need to cover your nose and mouth. Please make it a priority to help us help you. For any queries regarding face masks please refer to the Government's advice here - https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

DISPENSARY

Due to high demand Dispensary are asking for a minimum of 72 hours to process prescriptions.  Following CCG guidance we are not able to issue more than one month's worth of medication at this time.

Dispensary is now open from 9am-1pm and 2pm-6pm.  You may have to queue as we are only allowing one person at a time to enter the building.  As the notices will inform you please stand well away from the top step in order to allow the person before you to exit.

TEST RESULTS

Please allow 5 days from the date of any tests before calling for the results.  As our phone lines are particularly busy in the early mornings please only call after 2pm for results.

PHONING THE SURGERY

We would also appreciate it if you could avoid the busiest time for the phone lines (between 8am - 10am) if you are calling for a routine appointment or other routine matters.

Information about the data the practice holds about you.

As you may know, new data protection regulations come into effect from 25th May.  If you would like to read our fair processing and privacy notice it is available here ........Fair Processing and Privacy Notice

Contact details

Do we have your up to date contact details?  Have you changed your phone number but not got round to telling us yet?  It's really important that we have the correct details for you in case we need to reach you about things like test results or to inform you if we need to reschedule your appointment at short notice due to unexpected staff sickness. You can change your contact details using the form at the foot of the page. We are now sending text reminders - if you wish to receive these please make sure we have your mobile number.

Communication

Do you have any particular communication needs?  For example do you or someone you care for have impaired sight and therefore need us to write to you in large print.  Please make reception aware of your preferences so that we can make a note in your medical record and comply with your request.

Feedback

We welcome feedback from our patients.  Please contact Sue Howe, our Practice Manager, if you have any comments to make about our services. 

ONLINE ORDER OF PRESCRIPTIONS

Click Here to Order your Prescription

 

ONLINE APPOINTMENT BOOKING

 

Half day closures

The Practice will close on the following afternoons from 1.00 p.m.  These closures are set by West Kent Clinical Commissioning Group (WKCCG) and are to ensure that Primary Health Care Teams are getting the essential training and development needed to ensure delivery of the best possible service to patients.  

When the surgery is closed there will be an On Call service running during these events and these dates will also be displayed in the surgery premises and on the surgery door. If you have an urgent need for medical attention please call 111. In an emergency continue to call 999. Please remember to collect your repeat prescriptions outsides of these times.

2020 closures:
No further closures in 2020 we will update with the 2021 dates as soon as they are available.

Patient's wishing to transfer to another doctor - please complete the form here - and bring it in to the surgery

Transfer request form

Your Practice is registered with the Care Quality Commission - for more information you can visit cqc.org.uk or view our report here:

CQC Report 2017
(Site updated 24/02/2021)
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