A computerised list of all current medication is provided each time a prescription is issued at the surgery. Should you require repeat medication please tick the items required and either leave the form in the repeat prescription box in reception, post it through the letter box (if out of surgery hours) or post it to us (enclosing a stamped addressed envelope if you wish the new prescription to be returned by post).
If you do not have a repeat form, please send in a written request stating your full name, address and the medication you wish to be repeated.
To order a repeat prescription electronically you can download the NHS App (free) and go through their registration process. The NHS App will allow you access to online prescription and appointment booking service once this service is available again. If you are unable to register via the NHS App or you would like access to your complete medical records, then you will need to collect a form from reception or complete the online version.
Repeat medication/prescriptions may be collected from the Practice during normal opening hours. Please allow 72 hours before collection. Please note that weekends are not normal surgery hours and therefore prescriptions requested on a Friday will be available the following Tuesday morning.
Dispensary is now open from 08:00 – 18:30.
Due to high demand dispensary are asking for a minimum of 72 hours to process prescriptions. Prescriptions received after noon will be ready 72 hours from the following day.
Following CCG guidance we are not able to issue more than one month's worth of medication at one time.
Please note that in order to avoid errors we not accept requests for prescriptions over the telephone. Please order online or in person.
If you are ordering an item that is not on your repeat form you may add it in the message box at the bottom of the repeat request form. If you are ordering online drop down to the message box. In both circumstances your request will be sent to the doctor. Please note that ordering items not on repeat will take longer than 72 hours to be processed. This could mean your prescription will take an additional 24 hours.
Prescriptions can be dispensed to those patients on our dispensing list. Patients who live more than a mile from a chemist and are also south of the M20 may apply to be on this list.
These patients may also take their prescriptions to an outside chemist if they wish. Please ask at the dispensary if you would like to be on the surgery dispensing list.
You may choose to have your prescription sent to Lloyds the chemist in Borough Green or the chemist in Vigo village if you wish, but please allow 4 days for this service.
For those on our dispensing list the dispensed prescription may be collected at the surgery, or there is a delivery of medicines to the Post Office in Plaxtol or the Newsagents in Wrotham three times a week for patients aged over 60 who are exempt from prescription charges.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Can I order repeat prescriptions for my children?
Unfortunately we are unable to approve anyone under the age of 16 for online access. To qualify for online prescription ordering patients must be 16 years or older with their own individual email address. As an alternative you are able to email us with your child's prescription request on email@example.com.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.