Prescriptions

Repeat Prescription Request - the quickest, easiest way to do this would be to download the NHS App for free.

You can still order manually by ticking the items required on your repeat slip and either leave the slip in the repeat prescription box in reception, post it through the letter box outside by the steps (if out of surgery hours) or post it to us (enclosing a stamped addressed envelope if you wish the new prescription to be returned by post). A computerised list of all current medication is provided each time a prescription is issued at the surgery. 

If you do not have a repeat form, please send in a written request stating your full name, address and the medication you wish to be repeated or use our online tool (Accurx) to order prescriptions [https://accurx.nhs.uk/patient-initiated/G82120/flow/repeat-prescription].

Repeat medication/prescriptions may be collected from the Practice during normal opening hours. Please allow 72 working hours before collection. Please note that weekends are not normal surgery hours and therefore prescriptions requested on a Friday will be available the following Wednesday morning.

We do NOT accept repeat prescription requests on the telephone.

Dispensary is now open from 08:00 – 18:30.  

Due to high demand dispensary are asking for a minimum of 72 hours to process prescriptions.  Prescriptions received after noon will be ready 72 working hours from the following day. 

Following CCG guidance we are not able to issue more than one month's worth of medication at one time.

Please note that in order to avoid errors we do NOT accept requests for prescriptions over the telephone. Please order online or in person. 

If you are ordering an item that is not on your repeat form you may add it in the message box at the bottom of the repeat request form. If you are ordering online drop down to the message box. In both circumstances your request will be sent to the doctor. Please note that ordering items not on repeat will take longer than 72 hours to be processed. This could mean your prescription will take an additional 24 hours.

Prescriptions can be dispensed to those patients on our dispensing list.  Patients who live more than a mile (1.6km) from a chemist and are also south of the M20 may apply to be on this list.

These patients may also take their prescriptions to an outside chemist if they wish. Please ask at the dispensary if you would like to be on the surgery dispensing list.

You may choose to have your prescription sent to any chemist/pharmacy. This service is called electronic prescription service ("ERS").

For those on our dispensing list the dispensed prescription may be collected at the surgery, or there is a delivery of medicines to the Post Office in Plaxtol or the Newsagents in Wrotham twice a week for patients aged over 60 who are exempt from prescription charges.

You can use our online tool (Accurx) to order prescriptions [https://accurx.nhs.uk/patient-initiated/G82120/flow/repeat-prescription].

Repeat Prescription Request - the quickest, easiest way to do this would be to download the NHS App for free. The NHS App is available to users aged 13 and over registered with an NHS GP in England. Users aged 13–15 must contact their GP surgery to request access for online services rather than self-registering. They can use the app to order repeat prescriptions. 

Key Information for Age 13-15 Users:

• Access Setup: Unlike adults, 13 to 15-year-olds cannot immediately fully register; they must contact their GP surgery to get login credentials.
• GP Approval: A GP will review the request for access to online services.
• Functionality: Once approved, users can access services like ordering repeat prescriptions and, in many cases, viewing parts of their GP record.

Privacy: If a patient aged 13 or over does not want a parent to have access to their record, they can inform their GP to switch off "proxy" access.

Alternative Access: You can also log in to your account via the NHS website on a browser. 

If you are 13 or older, you can begin the process of setting up your account by downloading the NHS App and starting the registration process, but you will likely need to follow up with your GP to finalize it. 

For younger children, you can apply for Proxy Access via the GP Surgery using the Admin function within Accurx [https://accurx.nhs.uk/patient-initiated/G82120/flow/something-else] or visiting the surgery.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

People can check if they are entitled to free NHS prescriptions and other help with health costs at www.nhsbsa.nhs.uk/check.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

The Chancellor has announced NHS prescription charges in England will be frozen for 2026/27.

·  The NHS prescription charge will remain at £9.90 for 2026/27. The cost of an NHS Prescription Prepayment Certificate (PPC) will remain as:

§ £32.05 for three months

§ £114.50 for 12 months (patients can spread the cost and pay in 10 monthly instalments)

·  The NHS Hormone Replacement Therapy PPC (HRT PPC) will also remain at £19.80.

People can check if they are entitled to free NHS prescriptions and other help with health costs at www.nhsbsa.nhs.uk/check.

If someone pays for their NHS prescriptions, they could save money with a PPC. PPCs cover unlimited NHS prescriptions for one set price. People could save if they need four or more items in three months, or 12 or more items in 12 months. PPCs can be purchased online at www.nhsbsa.nhs.uk/ppc.

The HRT PPC covers all listed HRT medicines for 12 months. HRT PPCs can be purchased online at www.nhsbsa.nhs.uk/hrt-ppc or in-person at some pharmacies.